Bronson Tipuna Enterprises Pty Ltd ("we," "us," or "our") is committed to protecting the privacy of our members and users. This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you use the Gotcha Bros game and related services ("Service") through our platform ("Platform"), in accordance with the Privacy Act 1988 (Cth).

1.1 Personal Identification Information
• Name, email address, phone number, and delivery address (for prize fulfilment)
• Payment information for processing subscriptions or optional upgrades

1.2 Account Information
• Username and password for account creation and access

1.3 Gameplay Data
• Teleport locations
• Prize discoveries
• In-App wallet activity
• Performance in game-related tasks or trivia

1.4 Technical Data
• Device type
• IP address
• Browser and operating system
• Geographic information
• Interaction logs

1.5 Identity Verification Information (IDV)
To verify age, eligibility, residency, prevent fraud, and comply with legal and regulatory requirements, we may collect:

• Government-issued identification (e.g. passport or driver's licence)
• Proof of address
• Date of birth
• Results from third-party verification services

This information is used solely for verification purposes and stored securely only for as long as required. Failure to provide required verification may prevent account validation, prize awards, or eligibility confirmation.

The Gotcha Bros game is intended for players aged 18 and over. Only residents of New South Wales, Victoria, and Queensland are eligible for tangible prize redemption.

We use your information to:

• Operate and manage gameplay
• Determine eligibility and process prize redemption
• Improve the Service and user experience
• Send notifications and support messages
• Conduct audits and comply with Australian law
• Prevent fraud and misuse

Players must provide accurate and current information for identity checks and prize fulfilment.

We do not sell or rent your personal information.

We may disclose it only to:

• Trusted service providers (payment processors, hosting, verification services, prize fulfilment)
• Legal or regulatory authorities when required
• In the event of a business sale, merger, or transfer

Data may be processed in Australia or overseas (including Asia-Pacific, Europe, and the United States). We ensure providers meet Australian privacy standards.

If you choose to opt-in, you agree to receive marketing communications from us, including by email and SMS. You may withdraw your consent at any time by:

• Clicking the "Unsubscribe" link in any marketing email;
• Replying "STOP" to any SMS; or
• Emailing us at support@trygotcha.com and requesting that we remove you from our marketing list.

We use reasonable technical and organisational measures to protect your data, but no system is 100% secure.

Prize records, audit logs, and required data are retained for at least 5 years under Australian regulatory requirements. Other personal information is kept only as long as necessary for legal, operational, or dispute-resolution purposes.

Under Australian privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion (subject to legal retention obligations)
• Opt out of marketing at any time

To exercise these rights or make a privacy complaint, email support@trygotcha.com.

If you believe we have breached your privacy or the Australian Privacy Principles, please contact us at support@trygotcha.com.

We will:

1. Acknowledge receipt of your complaint promptly (usually within 2 business days)
2. Investigate the matter thoroughly, including reviewing relevant records
3. Take reasonable steps to resolve the issue (this may include correcting, deleting, or restricting access to your information)
4. Notify you of the outcome and any actions taken.

We use cookies and similar technologies for functionality, performance, and analytics. You can manage preferences in your browser, though disabling cookies may affect some features.

The Service is strictly for adults 18+. We do not knowingly collect information from minors. If we discover such data has been collected, it will be deleted immediately.

We may update this Privacy Policy from time to time. The latest version will always be published here with the updated effective date.

For questions, access requests, corrections, complaints, or support:

Email: support@trygotcha.com